FAQ

Frequently Asked Questions

Do you offer memberships or regular deliveries?

Yes. Our Omzieh membership allows you to receive fresh marker sets at a special member price on a schedule that works for you. It’s a simple way to always have new colors ready.

How long does shipping take?

Shipping times can vary depending on location, but most orders arrive within 7–10 business days.

What surfaces can I use them on?

Omzieh acrylic markers work beautifully on many surfaces including paper, canvas, wood, glass, stone, and more. They are perfect for sketching, coloring, journaling, and creative projects.

Are the markers safe to use?

Yes. Our markers are non-toxic and designed for everyday creative use. They are suitable for artists, hobbyists, and anyone who enjoys relaxing with color.

Are the markers waterproof?

Our acrylic markers are designed with sealed barrels and secure caps to help protect the ink and maintain long-lasting color.

How should I store my markers?

For best results, store your markers horizontally and always close the caps tightly after use to prevent drying, and store in a cool, dry place away from sunlight.

Can I use Omzieh acrylic markers on kitchen items or anything that touches food?

Our markers are designed only for decorative use. You can safely decorate the outside of jars, mugs, containers, and trays — just be sure the artwork stays on areas that never touch food.

Your creativity matters, and we always want you to craft with confidence and safety.

Where can I recycle the markers?

We proudly offer a recycling program for Omzieh art supplies. When your set is empty — or even if a few still have ink — you can send them back to us to be recycled or thoughtfully repurposed. Simply email us to begin the process, and as a thank-you for caring for the planet, you’ll receive 5% off your next Omzieh purchase. A small step toward a cleaner, more creative world. 

Are Omzieh markers made with quality inks?

Yes. We partner with manufacturers that use high-quality, water-based, acid-free inks designed for vibrant color, smooth application, and long-lasting creative projects. Our markers are non-toxic and made to perform across a variety of surfaces.

Are Omzieh markers archival?

Many of the inks used in our markers are formulated to be acid-free and fade-resistant. However, longevity can vary depending on the surface, storage conditions, and exposure to light. For artwork intended for long-term preservation, we recommend storing pieces away from direct sunlight and moisture.

What makes Omzieh markers special?

Our markers are made with high-quality, water-based, acid-free inks that provide vibrant color, smooth coverage, and reliable performance for everyday creativity.